CRM Solutions

CRM INTEGRATION

ST Integration provides services to transform our clients’ entire enterprise - strategy, processes, technology and people - thereby taking our clients’ CRM vision from inception to benefit delivery.
CRM implementation services provided include:

swick

 The Integration Data Management tool integrates fully with Siebel software to automate and validate the data supply process, so our clients always have the most accurate contact information available. Seamless integration is offered with FTP, SMTP, Siebel and web services, and easy migration from one environment to another.

Benefits:

•Simple to configure
•Automated data cleansing
•Creating and tracking data change requests,
•Focus is on making the calls

With the Assignment Builder the ability to automatically match the right contacts to the right sales people becomes possible. It is a powerful, user-friendly support system for sales management, easy to use, less scope for error and it takes the legwork out of gathering and collating information.

It is independent of any single CRM system, but designed for easy integration and offers a number of key advantages, including:

• A "sandbox" area for developing and previewing assignments
• Intuitive graphics tools to interactively build reusable definitions of segments, territories and assignment lists
• Visualisation tools to preview segments and assignment lists
• A self-service option for users to specify their own assignment criteria