Unified Communications
Hybrid telephony with MS TEAMS integration.
Call Centre solutions
Advanced Mitel-driven enterprise call centre capability, with CRM, Omni-channel (like Email and WhatsApp) integration.
Connectivity
High volume and enterprise SIP trunk capabilities, and internet solutions through Fibre and Microwave implementations.
IaaS
Host your data in our data centre, with advanced failover technologies, and safety, being monitored and backed up regularly.
Hardware & Software
Complete your solution with certified hardware accessories, computing, server solutions, network switching, security and SLA maintenance and support contracts.
South African Partners
We partner proudly South African – some of our key partners are local South African businesses, who developed software and solutions used across our borders and beyond.
Since 1999
Our goals and background: Software and Telecom Solutions started out as family owned business. During the years we evolved and grew our team, partners and customers that saw potential in our solutions and work ethics, and so became part of our family.
We see modern communication, the surrounding technology and infrastructure, as a valuable and ongoing investment. Communications have significantly evolved into social media integration, video, voice conferencing and call centre verticals, not excluding email with AI capability, and chatting with a bot.
Experience in the aforementioned verticals and the deployment thereof for the last 10-years, means we can assist you with a tailored solution, and not just a box ticking some of the options. These are scalable, secure, easily managed with a simplified modern approach and experience.
ST FAMILY VISION:
TO BE THE PREFERRED AND INTEGRAL PARTNER OF INNOVATIVE TELECOMS AND IT SOLUTIONS, PRODUCTS AND SERVICES!
What our clients say
Recommendation
We are giving this recommendation letter in good faith to our telecommunications support partner as a result of their admirable performance in providing Telecommunications services to EXPERIAN. Our environment consists of a MITEL PABX with a 50 Agent Contact Centre at the Head-office based in Bryanston and a MITEL PABX at our Cape Town offices. These offices are inter-connected and we have VoIP Telco channels via ECN and TELKOM ISDN Pri channels connected to the MITEL environment.
The ST Solutions team has been a trusted partner of ours for the past 8+ years and was instrumental in the relocation to our new offices, the ongoing development of our Contact Centre and support of our Voice environment and business since. Their approach to service and support, complimented by their expertise in their field of telecommunications has been invaluable to Experian. ST Solutions has successfully managed and delivered a number of projects and services for our business.
We are happy to recommend ST Solutions as a supplier of Telecommunications Solutions and Services and VoIP Solutions and peripheral products.